Shipping policy

I JUST PLACED AN ORDER, WHEN WILL IT SHIP? 
Please allow 3 - 7 business days of processing and production time for your 
order to ship out.  
HOW LONG IS THE SHIPPING TIME? 
• Average time: 2 – 5 days business days 
There are circumstances that are out of control (natural disasters, holidays, 
weather, etc) that may cause shipping postponements. While most packages will 
arrive on time, there may be circumstances and delays that our carriers may 
experience. For this reason, we do not guarantee the exact delivery time; the 
delivery issue is the responsibility of the shipping company. 
CAN I CANCEL MY ORDER? 
You are able to cancel your order with no penalty! You must cancel your order 24 
hours after creating it for the cancellation to be applied. If the item has already 
shipped. All you need to do is send us an email with the subject line "CANCEL". 
I HAVE ENTERED AN INCORRECT ADDRESS! 
If you have misspelled or auto-filled your address incorrectly, simply reply to your 
order confirmation email and give us the correct information. Notify us 
immediately via email. If the address is wrong, we can correct this within 24 
hours. 
MY ITEM ARRIVED DAMAGED  
We do ship every item with extra padding. Despite this, our customers report that 
around 1 in 1000 products arrives damaged due to mail service mistreatment. 
If this happens to you, please contact us with: - Your order number. - A picture of the damaged product. 
Once received, we'll be happy to send out another free of charge. 
I HAVE A QUESTION THAT WASN'T ANSWERED, CAN YOU PLEASE 
HELP? 
If we still haven't managed to answer your question please feel free to contact 
us and we will do our best to reply within 24 hours :)